4.6 Identify To Do's Associated with Write Off Events

Reference: Write Off Uncollectible Receivables Process Model - Page 4 for the business process diagram associated with this activity.

Group: To Do Write Off Event Processing

Actor/Role: CC&B

Description: CC&B identifies and highlights Write Off Events that request To Do Entries.

Process Names

•	TD-WOEVT To Do's for Write Off Events - This background process creates a To Do entry for write-off events that should generate a To Do entry.

Entities to Configure

•	Write Off Event Template

•	To Do Type

•	To Do Role

•	Feature Configuration

Available Algorithms

•	CI_WOEVTODO (WO EVT TODO) - This write off event algorithm creates a To Do entry if the outstanding debt of the service agreements on the write-off process equals or exceeds the Debt Threshold Amount (C1-WFAC-CRBJ).